In my last article I published a list of “TEN DO’s” from the 1998 edition of “Web Publishing for Dummies”, today we review ten things the authors thought you should NOT do. You might be surprised, as I was, that all ten are still applicable today.

The great thing about this book (if you ignore references to CompuServe, Prodigy and GeoCities) is that it was written before the search engines moved to the front of everyone’s mind. The information presented is primarily focused on creating a better experience for your visitors, and that is something that we should all be working towards.

Take a moment or two and review this list – did I miss anything?

1)  DON’T inadvertently limit your audience

Be careful when designing your pages not to inadvertently limit your audience by using some oddball feature that can’t be read by large numbers of people who use different Web browsers. Stick to basic HTML and Netscape additions through Netscape Navigator Version 2.0. Think twice before using HTML frames, Java programs, or ActiveX programs; many people won’t be won’t be able to access them. Warn people if you u se nonstandard features. Often providing alternative pages, such as text-only versions of your pages, is worthwhile. And including links to the software that works with your pages often pays-off; a link to Netscape if you use Navigator-specific tags, or a link to the RealAudio site if you include RealAudio sound, are two good examples.

This is still true, however, this advice is all-too-often ignored.  While the various browser makers are getter better about following standards, some still offer “extended capabilities” that some developers take advantage of; ignoring the fact that the rest of the world probably will see none of their hard work.  A larger problem though is the remaining site-owners that insist on having their site mostly in flash.  Years ago people were leery of flash because not everyone had it, and the download for the player was large (based on slower connection speeds), eventually though the folks at Adobe managed to get flash pre-installed on almost all machines.  This made some owners and developers think is was OK to go 100% flash.  WRONG. Aside from the SEO issues (that’s a whole other post), there are millions of people that access the web via mobile devices that have no idea what to do with your flash pages.

2)  DON’T abuse netiquette

Abusing the etiquette of the Internet is easy to do and can bring you a lot of negative attention. If you make any serious offenses, your Web service provider’s server may remove your page. And you can even get into legal problems. Avoid dubious practices such as spamming, sending unwanted e-mail to publicize your site; flaming, being fervently disparaging of other people or other Web pages; or putting up offensive material without some kind of warning label. Netiquette is an amorphous and evolving area of online behavior, so you may want to join a Web-oriented newsgroup where you can ask questions before publishing. Also, check out this site for more info: www.fau.edu/rinaldi/netiquette.html (link no longer valid).

Netiquette is as important now as it was then, just the ways people can ignore it have changed.  I used to say “if you wouldn’t do it in front of your mother, don’t do it on the ‘net”.  Then I moved to Texas (it’s hard to believe what people here will do in front of their mothers).  Even if you WOULD do something in front of your mother, the web may not be ready to see it.  Don’t make assumptions about anything – ever.  Ask lots of questions, participate in the community.  After you know what they want – make sure you have at it.

3)  DON’T “borrow” content without asking

Make sure that content you get from the Web to use on your own Web page is labeled as being freely available for reuse, or else get permission to reuse it. Most people are quite happy to help if you ask nicely and credit their work. The best part is that you make some good contacts with other interesting people. You also keep the law on your side.

Stealing is wrong people, no matter what you call it or how you do it.  Aside from the legal and ethical issues, this is what the search engines call “duplicate content” and it’s a good way to get your site dropped from the listings.  You want good content? Create it yourself, or pay somebody to do it for you.

4)  DON’T make your site hard to navigate

Beginners often organize their pages so that their sites are hard to navigate. If your site has more than two levels, you should give some thought as to how your visitors will navigate it. Nobody likes wandering from link to link with no idea what is where or having to follow ten links to find one piece of information. Keep the relationship between your pages simple. Make it clear which links are internal to your own site and which go out to other sites. Provide an index page or a common menu. And make navigation work consistently throughout the site.

Good site structure is becoming even more important, at the 2010 SMXAdvanced conference, one speaker used a slide that said something like “site structure + SEO = BFF”.  This is another case of the engines liking something that is good for users.  Users have always liked it when it’s easy for them to get around a site and find what they want – now the engines like it too.

5)  DON’T abuse graphics and multimedia

The biggest mistake beginning Web authors- and some experts- make is overusing graphics on a page. Keep in mind that not everyone has fast, expensive T1 lines (special high-bandwidths phone lines) wired directly to their home PCs; by far, the greatest majority of folks receive your web page via a more limited 28.8 Kbps modem. Keep your page size, including text and graphics, under 100K. Here are ways that you can do this without sacrificing design flexibility;

• Convert all photos to JPEG format.
• Use simple icons and banners- images without very many colors or complex textures-in FIG format
• Lay out your site to limit the amount of graphics on any one page, adding pages if you need to display more graphics
• Use thumbnail icons to give access to larger images

All those strategies make your pages smaller and faster for others to download. Your Net surfers will thank you.

Raise your hand if you ever connected to the ‘net via a dial-up connection…bonus points if you remember what your “baud rate” was.

Of course page load times are still important, though I can’t imagine a non-mobile page being under 100k anymore.  Once again (you may get sick of hearing this) the search engines are mirroring what users like;  Users want fast load times and the engines have started putting more emphasis on it as well.  Even though most homes now have super-fast connections, and even mobile devices are getting faster, you’ll want to make sure you tweek every ounce of speed out of your site.

6)  DON’T forget ALT tags and text-equivalent menus

Another basic mistake is not using text-equivalent menus forgetting that many people surf the Net without graphics turned on. Who would turn off graphics, you ask?

Many home user turn off graphics to speed things along, downloading only the graphics that they really need. Some people pay a high hourly rate for their Internet access, especially in much of the non-Western world, and turn off graphics to save money on their connection time. Others receive Web pages via e-mail because they don’t have a direct Internet connection. And some people who are visually impaired use the web with software that translates text-but not graphics-into spoken words. Always use the ALT tag to provide text equivalents to your graphics, as described in Chapter 7. Using the ALT tag is easy to do and will make it possible and easier for all these people to access your content.

It’s somewhat disturbing to me that the primary reason (according to the authors) to use alt-tags was for potential cost savings for users and the last reason was for screen readers/visually impaired.  Sadly, it’s only slightly better now.  Most people include alt text in their images because it helps with search engine indexing and the fact that it helps with screen readers is a nice bonus.

7)  DON’T forget the basics

Your site may be the greatest thing since sliced bread, but if you forget to include contact information for yourself in the site, how will you find out that you misspelled “bureaucracy” all over the place? Similarly, you won’t get many orders for your spiffy new widget if you put the ordering information five levels down in a web page called “fruit bat guano statistics-1876.”

More basics:

• Use mailto: tags (HTML tags used to specify your e-mail address; for example, <A HRES=*MAILTO:comments@mysite.com>).
• Include a copyright notice
• Add an index
• give credit where credit is due
• Make the important info prominent. Be ready to revise, based on user feedback.

OK, this literally made me laugh.  You have a book “for dummies” and assume they know the basics and are reminding them not to forget them.  Alrighty then.  How about instead of waiting for a site visitor to tell you about your spelling mistakes, you use this new thing we have now…maybe you’ve heard of it – “spell-check”.  But otherwise, yes – do remember to include your contact info, and make it easy for visitors to use. Do have both a site index and a menu, and for the LAST bullet (which should have been first)… make important content easy to find, and adjust if it’s wrong.

8)  DON’T start by setting up your own Web server

There are several “easy-to-use” Web server packages on the market, and Web server capability is even being built into Macs and PCs. But even with these efforts, buying, setting up, and maintaining a Web server can become the most expensive, most complicated, and most frustrating part of Web publishing. Luckily, you can use the free services described in this book, or paid services, to put your content on someone else’s Web server while you learn the other tricks of the trade. Then, as your knowledge and experience grow, consider setting up your own Web server.

I don’t think most people would even consider this an option any more, thankfully there are lots and lots of powerful and affordable web hosting companies available – I’m a fan of hotgator.com hostgator.com.  There are very few cases where it’s necessary to maintain your own server.  Additionally, the phrase “easy-to-use” should never be used to described any web server package.

9)  DON’T forget the “World” in the World Wide Web

Remember that your Web pages are available and accessible to the whole world. Think a bit about that foreign audience. Is it worthwhile to include some foreign language content? Do you use colloquialisms that may not be understood by your foreign Net surfers? How do your pages look to your overseas colleagues who view them through the slow transoceanic Net link? Will your humorous or risqué content offend someone in another country of culture?

When you become a Web publisher, you also become a global citizen and your Web pages play on a global stage. Think through the meaning of your page in advance.

This really boils down to knowing your audience – and being able to adapt if needed.  Usually, a site’s content will fall into a consistent them or category and people who want to read about that content will understand most of how you write about it, regardless of where the live. However, writing for an international audience does take a little forethought.

10)  DON’T be afraid to learn more

Web publishing is not rocket science. It is computer science, but it’s relatively easy computer science. You’re not trying to land the space shuttle here- and chances are, lives are not at stake. Experiment, try weird things. Ask for feedback. Never be afraid to learn complex and hard stuff. (It’s only complex and hard because you don’t understand it yet!) Neat stuff is being developed (and some cool stuff is already out there) that will make Web publishing even more exciting- VRML, Java, new browsers and publishing tools, groupware, Net-based games, and online business infrastructure. All this new stuff is understandable and usable by normal folks like you. Don’t be intimidated. You can use all of them. (If you’ve come this far, you’ve got what it takes!)

Not only should you not be afraid to learn more – you should do your best to always be learning more.  Don’t be afraid to make mistakes, rarely do you learn something by doing it correctly.  Be sure to document how you do things, what works and what doesn’t – this sort of testing will make your life easier.

There you have it – Ten Web Publishing DON’Ts, straight from the web design time machine.

What did you do then that you find yourself  NOT doing today?

Post from: Austin, Texas SEO - Jack Leblond

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I was somewhat startled to discover a copy of “Creating Web Pages for Dummies (1998)” on my desk this morning. The book promises I’ll be able to “Create Dazzling Home Pages – In No Time!” I’m still not sure who put it there, or what they are trying to tell me, hopefully that mystery will soon be solved, and hopefully they were thinking I’d get a laugh from it and not that I’d learn something from it. As I glanced at the table of contents, it did generate a grin or two – there’s a whole section devoted to geocites. However two chapters stood out more than the rest “Ten Web Publishing DO’s” and “Ten Web Publishing DON’Ts.” I just knew these tips from the early days of the web would create some laughs, so I flipped ahead and looked at the lists. I could not have been more wrong. Why I was wrong is connected to the fact that there is something very important to note about this book – the ONLY mention of anything search engine related is this brief definition:

Search engine: Web-based services that help you find things you are looking for.

Why is that important you ask? Because this book was written before web designers/developers thought that getting attention from Google was more important than giving visitors good content. The fact that the authors were concerned with content makes both of their lists still (mostly) accurate. Below is the list of ten “DO’s” along with my comments about how they may (or may not) apply today.

1) Do think about your target audience

Who is your Website targeting? A little thought along those lines can make your pages much more appealing to your visitors. Before you begin creating your website, choose the right look and feel and style of presentation that is appropriate for your audience. Include links that your visitors find interesting, not just the ones that you find interesting – unless that’s the point of your page, of course. In addition to using good sites as models (see the next “DO”), research other media, such as newspapers and magazines – the articles and the ads – that have a similar audience as yours to find good and bad examples.

This is still great advice – it’s impossible to deliver great content if you don’t know what your audience wants. Your site might hold the secret formula for free energy from the ocean, but if the reader is looking for instructions on how to make great mojitos, to them, your site sucks.

2) Do use good sites as models

Many good sites are out there. Ignoring those good examples when designing your own site is not the best idea. Take a look around and find the designs that work. Think about why each design you like works well for you. Is it the use of color and layout of the Web page? The fact that the site loads quickly? Well-organized content? Note what works and why, and then strive to duplicate that effect in your own Web pages. Look for conventions in presenting information that Web users have grown accustomed to, neat design ideas, and various types of content. You’ll be surprised how many ideas you get from this huge reservoir of Web expertise.

I had a boss once that was fond of saying “I don’t need you to re-invent the wheel, just find a better way to use it.” Keep that advice in mind while you research other sites for ideas. You don’t always have to do something completely different, just do it better than the rest. It’s interesting to me that in 1998 (when people were lucky to have a 56kbs modem at home) a quick load time and well-organized content where obviously important factors. Today, when most teens (college students) have NEVER used a dial-up connection, we are once again concerned about how quickly our pages load.

3) Do get permissions for content

You can easily peek at the HTML source of any Web page, and that’s a good way to learn new design techniques. But you can also easily grab any content that exists on the Web, even privately owned content that belongs to others. However, the fact that grabbing others’ content is easy does not make it right or legal. It’s also not necessary.

A great deal of public domain content is out there, and getting permission to use private content is not hard. If a Web page does not explicitly say that its content can be freely borrowed, assume that it’s copyrighted or otherwise protected – which means you should ask before borrowing any of it. Many people are happy to let you use their content in order to gain exposure on your pages, as long as you provide proper attribution and reciprocal links. In the process, you may just gain new friends or business contacts, as well as avoid legal problems down the road. (And in case you get tempted to borrow quietly, keep in mind that word of unethical practices gets around quickly on this amazing global network.)

Sadly, this is something that seems to always be forgotten. C’mon folks, don’t be a jerk – it only takes a minute (or two) to do things the right way.

4) Do use links to outside sites

No matter how great your content is, you’d be wasting the most important feature of the Web if you did not include links to sites outside your own. No matter what your topic, you can find complementary sites out there on the Web. Giving your visitors links to those sites is only courteous. If you research your links carefully and organize them well, your links can be a valuable resource to others. In your own Web surfing, you’ve probably found it to be true that one of the best experiences on the Web is the serendipity of stumbling upon some cool link that you had no idea existed; give your visitors that experience. Point them to the outside world. That’s why it’s the Web and not the Thread.

I can recall conversations with clients about this, they would get so upset about me linking to OTHER sites. “Why do you want them to leave?” they would ask. Thankfully, I think most people have now realized that links to other sites are not only NOT evil, but people like them. And, since people like them – guess what, the search engines like links too.

5) Do use graphics and multimedia

A prime attraction of the Web is that it is designed to present graphical information, yet there are still many beginning Web authors who are intimidated by graphics and shy away from using them. Include a picture, icons, bars, and graphical menus in your Web page. Go ahead, try out transparent and interlaced GIFs. Multimedia is a great addition tool one or two sound files, a QuickTime movie, even a simple animated GIF can really liven up a site. The bottom line is that sites rich with graphics and multimedia are much more interesting than purely text-oriented ones. Give it a go. (But be prudent)

This is still true, in fact it’s been shown that pages with images actually get more readers than those without. Just don’t go overboard, you don’t want to give people seizures.

6) Do think before you create

It may sound basic, but a surprising number of people lust jump in and start throwing around text and HTML tags with no clue about where they’re going or what they want to accomplish. That approach is fine if you just want to play around – in fact, that approach can be a lot of fun. But if you want to make a good impression on the Web, sitting down and thinking about a few things ahead of time really pays off. Sketch your Ideas on paper. Then describe them to someone else and ask for feedback. This prep work forces you to consider things that you may not think about otherwise: Page layout, graphic design, relationship between pages, target audience, content structure, link grouping, and other issues that, when properly integrated, can make your site a first-class Net surfing experience.

Back in 1998 look and feel were among the biggest concerns of somebody building a website. The web hadn’t started creating applications yet, sites were mostly information storage locations. While look and feel are still very important today, you need to go beyond that in your planning phases. Think about your site structure, what directories, file names, tags, categories – even how much traffic you might eventually get. It can be difficult to gather all of this, but if you don’t get it right in the beginning, your growing pains might be bad enough to kill a whale.

7) Do ask for feedback

You’ll be amazed by what people say about your pages. (Some of the comments may even be complimentary!) Put your e-mail address on your home page and ask for comments. People who have never before seen your site will have a good, fresh perspective and can give you feedback on things that you may not have thought about. Everyone can benefit from outside input. Criticism by your prospective audience is not only useful, it’s also educational. You can learn a lot about what people expect and want. Criticism can’t hurt anything but your pride, and it almost always improves your site.

It’s hard to believe, but there was a time when people would only tell you what they think of you if you asked them. Now, in the era of Twitter and Facebook, it can sometimes be difficult to make them stop talking about you. That can be good or bad, depending on what they are saying – but in any case – LISTEN TO THEM.

8) Do test your pages

Testing your pages is easy. You probably don‘t send e-mail without spell-checking lt. Similarly, you should not put up your Web pages without testing them. That means looking at your pages on your own machine before testing them on the web – follow links, see how graphics and text fit together and so on. Also, looking at your pages in different browsers doesn’t hurt. If you can`t do it, ask a friend or even a stranger to help. Oh, again, don t forget to spell-check your pages.

This is just plain crazy-talk, right? While some people are comfortable throwing up gibberish, I don’t know many people who enjoy reading it. And, as the authors pointed out – make sure all your images load correctly, links are coded with valid addresses and yes, even on 2010 you STILL have to check your site in multiple browsers.

9) Do publicize your site

Nothing is more frustrating than putting up a site that no one visits. Fortunately, publicizing your site is not hard. Add your site to the popular indexes, for example, through the excellent “Submit-it” site: www.Submit-it.com (NOTE: This is no longer a submission site)
You can also post to appropriate Usenet newsgroups, put out a press release, or shout it from the rooftops. Just building a site doesn’t necessarily mean people will come to it. You still have to get the word out.

Of course site promotion is still important, but I would certainly suggest you avoid sites/services that claim they’ll submit your site to thousands of engines and indexes. Press releases, done correctly are a good way to start. Does anyone use UseNet anymore? You should make sure your site has a valid sitemap for the engines to crawl, but beyond that – there are lots of ways to promote your site.

10) Do update your site

A static site is a boring site. True, it works for some purposes, but in general, if you want people to continually revisit your site, you must keep it updated. The best sites are those that continually provide new and interesting content. Include pointers to information that’s frequently updated, like “Thought for the day” or “Links to new, cool sites.” Let users know how often to expect updates and be sure to showcase new content. A “New” icon next to recently added or updated content can work wonders.

You’ve probably heard the phrase “content is king” more times than you care to remember, but it’s based on the fact that both people and search engines like for you to keep your site fresh and the easiest way to do that is with a steady stream of new content.

There you have it – Ten Web Publishing DO’s, straight from the web design time machine. What did you do then that you find yourself doing again today?

Post from: Austin, Texas SEO - Jack Leblond

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I spent some time recently scouring the app store looking for tools that might be useful for those who want their sites to rank better on the search engines, for people interested in buying domain names, reviewing web statistics or monitoring the health of their web servers.

I was pleased at the number of applications available, many for free, some at reasonable prices, others – well – just a bit too high priced for me.  The following lists are by no means all inclusive, and are not sorted in any particular fashion.  They just happened to catch my eye somehow.  You can (and should) click the app names for screen shots and more details about the app.

Search Engine Optimization iPhone Apps

Everyone wishes that their Web site(s) would get better placement on the search engines, everyone.  Some of these might help, others – might get you banned.

1. Rankings
   Cost: Free
   What it does: enter a website address and a key word/phrase and the app will show you where the site ranks on Google, Yahoo & Live.
2. iSEO
   Cost: Free
   What it does: Enter web address and a search term and it tells you what page your result is on – but I have no idea what engine it checks.  It also shows how many inlinks a web site has, but again – no idea where it gets the info.
3. WebFight
   Cost: $.99 for full version, or Ad-supported lite version for free.
   What it does: Enter two search phrases and it will tell you which has had more search traffic and provide snapshots of Google search for the phrase.
4. Pokeseo
   Cost: $0.99
   What it does: Enter a web address and the app shows you (occasionally) what the PageRank is and how many backlinks the site has from Google, Yahoo,Bing and AOL.
5. SEM Calc
   Cost: Free
   What it does: Provide 5 nifty calculators that help PPC and email/banner ad marketers determines true costs.
6. SEO Submit Pro
   Cost: $2.99
   What it does: Submits your web site to 20 search engines.
7. URL Site Submitter Pro
   Cost: $0.99
   What it does: Submits your site to 20 search engine.

Domain Name Research & Registration iPhone Apps

Can you ever have too many domains registered?  I know a few people who would say “NO NEVER!”.  If you are one of those people, these apps are for you.

1. DomainScout
   Cost: Free
   What it does: Enter a domain name and the app checks to see if it is available, shows you whois info for those already registered.
2. Instant Domain Check
   Cost: Free
   What it does: Enter a domain and it tells you if it’s available or not.  Provides links to GoDaddy and Network Solutions if name is not already taken.
3. TLD Lookup
   Cost: Free
   What it does: Provides a glossary of all the top level domains.
4. HotNameList
   Cost: Free
   What it does: Displays names of recently expired domains, grouped into related categories.
5. Whois
   Cost: Free
   What it does:  Uses the Network Solutions whois to look for available domain names.  Provides registration link if name is not taken.

Network/Server iPhone Apps

Every once in a while it’s just nice to reach out and ping someone, right?  Well maybe not, but with these apps you can do that a few other network style geeky things.

1. iNetUtil
   Cost: $0.99
   What it does:  Allows you to enter a list of sites you want to verify are “alive”, reports on the IP address and server software, provides whois information and displays the source code of the site.
2. Network Utility
   Cost: $0.99 for full version, or ad supported free version
   What it does: Allows you to ping a web site, scan its ports, perform GeoIP Lookup and whois queries.

Web Site Statistics

Without analytics, anything you do online (maybe anywhere) is just a moo point.  If you want to know how your site is performing, these apps might just be what you need.

1. Analytics Agent
   Cost: $2.99 for full version, or a ad supported “lite” version for free
   What it does:  Enter your Google account name it displays your Google analytics information for you.
2. Analytics App
   Cost: $ 5.99
   What it does: Provides access to every detail of your Google analytics data and reports.
3. Domain Tracker
   Cost: Free
   What it does: After you enter the domains you want to track, it provides you with the Google and Alexa page ranks.  Allows you to track the history of the site.

In closing, it’s worth noting that many of the iPhone app developers have figured out the art of keyword stuffing.  Hopefully Apple will figure this out soon and put a stop to it.  As I browsed through the App Store it was clear from many of the title and descriptions that the developers were hoping to be found for words that don’t necessarily apply to their application.  One of the SEO apps I considered reviewing, but decided to use the $4.99 elsewhere, had a 17+ rating and listed a huge list af reasons – including “Frequent/Intense Sexual Content or Nudity”.  How disappointed must the people be that buy this app based on that disclaimer?

Do you have a favorite app that I missed?  Love, or hate one of these?  Let me know!

Post from: Austin, Texas SEO - Jack Leblond

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Positive Keywords

The first step in identifying the best positive keywords is keyword research using the tool of your choice. I personally like the free Google Keyword Tool, but some people swear by other tools. Use the terms are found on your site (Google has an option to just enter a URL and it returns related keywords) and terms you (or your client) use internally. This is the best place to START, but by far not the only thing you should do. If you have access to your clients, ask a few of them. Sometimes what is used in-house is not what real people use to search. Keep an open mind.

Competitors are the next place to go for a good idea of what to target for and what not. Some may have done research already and you can tell what they are targeting by their title tags, keywords meta tag (if they have one), and copy on the site. Look at what you would optimize, see if they have done the same.

Once you have your positive keywords to start with and your site has been running for a while, you can locate the negative keywords to be used in your campaigns.

Negative Keywords

Finding your best negative keywords is a four-pronged attack. It starts with your analytics package. Take the time to look at what keywords users are searching with to find your site. Most should be right on track, but some might be just slightly off what your company or client offers. You might need help from the client to identify these, but common sense can help you identify most. If all else fails, ask!

There are two metrics you should pay attention to in addition to visits; conversions and bounce rate. Visits only tells you part of the story, your analytics should also be able to tell you what those keywords did for the company. Traffic is useless if it doesn’t bring any business over time (pay attention to that, you should not check this after a few weeks, you have got to give it time).

If you are unsure about a keyword, take a look at the number of conversions on those keywords that don’t match up with what you are selling. Is it long tail or are people not buying anything? The other metric to look at is bounce rate. This will be able to tell you if a certain term is sending people running. Bounce rate is one of the best metrics to determine which keywords aren’t working for you. If the bounce rate is over 70%, you need to rethink that word.

Take what you have learned in your analytics, modify your site copy and apply these negative terms to your paid campaigns. Conversions will increase and spend will decrease in paid search. It’s a win-win situation!

Kate Morris is the Director of Client Strategies at New Edge Media and a fellow Austinite.

Post from: Austin, Texas SEO - Jack Leblond

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