Tag-Archive for ◊ Microsoft ◊

I’ve been watching the netbook market for a few months now trying to figure out what system would be small enough to be easy to carry, yet still big enough to be easy to use.  My requirements, while simple, evolved over time.  Initially I only considered machines with “real” hard drives, even though I thought the SSD drives were seriously cool.  I was concerned about the limited storage space.  Thankfully I realized that it made more sense to carry my music, videos and what-have-you on cheap flash drives than to waste battery power on running a “real” hard drive just for occasional storage needs. more…

Your Customers Are Talking About You – But What Are They Saying?

We’ve all heard that when you have a happy customer, they’ll tell you.  But, when you have an unhappy customer, they’ll tell everybody but you.  And, unfortunately most of those people will repeat the story of a dissatisfied customer over and over again.  Even worse, much like in the game “telephone” where a story gets passed from one person to the next until the last person invariably hears a story that is a far cry from what was told by the first, the original story of dissatisfaction often grows well beyond all recognition. more…